Collecting Personal Information
A to Z Saw collects only the information you provide; which could be your personal information, your business and account information. Your personal information is collected in order to have effective communication with you and ongoing management and support of our services being provided. This information may include your full name, address, phone number, email address, ABN, and any other relevant details. Your business information is only collected when you provide these details should you choose to do business with us. Your account details are collected only if you choose to take on our paid services. This will include provision to you of sales and technical support, billing and credit control, renewal notices, maintenance notices, system changes and other functions relevant to your services with us.
How Personal Information is Collected
We collect and use your personal information to deliver our services to you. Your information can be collected through any of the following forms of communications:
Email, Telephone, Direct mail, Face to face, Surveys and Newsletter signup.
For general enquiries over the telephone, you may be able to communicate with A to Z Saw where your personal information may not be required, unless it is needed to adequately respond to your question.
Use of Personal Information
A to Z Saw collects and uses your personal information in order to:
Verify your identity and eligibility, Communicate with you, Send direct mail, Provide a service you request, Contractual obligations and Comply with Australian laws.
We may use your information to measure your experiences of our services and products and perform research and analysis. We may also contact you for marketing purposes. Should you choose to not receive any communication with us for marketing and promotional purposes, you can choose to opt-out.
A to Z Saw will not use or disclose your personal information to a third party without your consent, unless the use or disclosure of the information is required to perform services on our behalf, or who provide services to us in assisting us with the purposes for which we have collected and use your personal information, or authorised by or under an Australian law, or a court/tribunal order. A to Z Saw does not use or disclose your personal information for the purpose of direct marketing.
Accuracy / Access
By law, you can access your personal information for accuracy purposes. If you believe that A to Z Saw may hold outdated personal information that you have provided, please contact us. A to Z Saw has the right to refuse access to your personal information under reasonable grounds.
A to Z Saw uses social networking services including Facebook, Twitter and Linkedin, to communicate with clients and stakeholders and to promote its services. A to Z Saw does not disclose the specifics of the dealings with its clients through any of the above avenues. When communicating with A to Z Saw through any of these social networking avenues, A to Z Saw may collect your personal information. Note: Facebook, Twitter and Linkedin have their own privacy policies.
Security of Personal Information
A to Z Saw takes all reasonable steps to protect all personal information from misuse, interference, loss and unauthorised access, modification or disclosure to third parties. A to Z Saw takes precautions and has necessary security measures when using our website in order to protect your personal information from being intercepted or misused. A to Z Saw is not responsible for the computer systems for clients.